A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahemedabad 380015
Yeshdev, 2nd floor, Plot no 60, Vijay Nagar, Near CADA Office, Gajanan Maharaj Mandir Road, Aurangabad – 431003
No.12, Opp Kodava Samaja, 1st Main Vasanthnagar, Bangalore - 560052
MRM Complex, 2nd Floor,
No.103, Mahalingapuram Main Road,Kamdar Nagar, Nungambakkam,Chennai-600034
H. No. 15-29-1000/HIG/199/1, 1st Floor, KPHB Colony, Phase-II near MRO Office Road No 5, Hyderabad - 500072, Telangana
D No. 12-2-28, Dantuvari Street, Suryarao Peta, Kakinada - 533001
Mumbai ( Registered Office )
10th Floor, Birla Centurion, Century Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai - 400030, Maharashtra.
C/O Metro Business Hub, 5th Floor, 519-522, Imperial Plaza, Opp. Anand Talkies, Somwar Bazar Road, Sitabuldi, Nagpur - 440012
Shop No-9-B Niwas Plaza, Behind HDFC House, Sharanpur Road, Nashik - 422005, Maharashtra
55/2 Worklab 3rd Floor, C/O Pichhola Hotel, Ganesh Khind Road near Bremen Chowk, Aundh, Pune, Maharashtra-411007
504, Business park-1 Moti taki chowk, near Akila press, Rajkot -360001, Gujarat
2nd & 3rd Floor, Iqara Centre, Adajan - Hazira Road, Surat - 395009, Gujarat
Mangolia CHS Ltd, 1st Floor Edenwoods, Pawar Nagar, Phase No. 2, SMT, Glady Alwaris Road, Off Pokhran Road - 2, Thane (West).
401 - Pancham high street, Opp. Surya Kiran building, Old padra road, Nr. manisha chowkdi Vadodara - 390015, Gujarat.
405-406, K. B. Shopping Mall, Halar Road, Opp. Shroff Building, Nr. Tower, Valsad - 396001.
3rd Floor, Hani`s Landmark, Near HDFC Bank, Chala, Vapi - 396195
D no: 23-9-14, Library Street, Opp. A.K.T.P.H School, Satyanarayana Puram, Vijayawada - 520011
C/o My First office, D.No: 10-28-2/1/1, A - Square Business Center, Waltair Upland Main Road, Visakhapatnam, Andhra Pradesh - 530003
In case the Call Centre is unable to redress the complaints relating to faults/disruption of service within 3 days and all other complaints with 7 days, the customer The complainant may contact Nodal Officer and lodge his grievance. The contact details are provided on our website and can also be obtained from the Call Center.
Complaints relating to fault or disruption of service or disconnection of service shall be redressed by the Nodal Officer within 3 days from the date of registration of complaint. All other complaints shall be redressed within 10 days from the date of registration of complaint.
If the Nodal Officer does not resolve the grievance satisfactorily, one can appeal to the Appellate Authority(Grievance officer)
in the prescribed form (the appeal form) in duplicate within 3 months of expiry of the aforesaid time limits of 3 days and 10 days respectively. The Appellate Authority(Grievance officer) may entertain any appeal after the expiry of the three months but before 1 year from the time limit specified if it is satisfied that there was sufficient cause for not filing it within that period.
The Appellate Authority(Grievance officer) shall dispose the appeal within 3 months from date of filing of the appeal.