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Appellate Authority

In case the problem is not resolved within the stipulated time as given by the call center or the customer is not satisfied with the resolution provided then he/she may escalate the complaint to the Appellate Authority(Grievance officer). Every appeal to the Appellate Authority(Grievance officer) shall be made in duplicate, in the appeal form. Every such appeal shall be filed within 3 months after the expiry of the time limit of 10 days.

Provided that the Appellate Authority(Grievance officer) may entertain any appeal after the expiry of the three months but before 1 year from the time limit specified if it is satisfied that there was sufficient cause for not filing it within that period.

All complaints will be resolved within 3 days of receipt. Billing complaints may take maximum take up to 4 weeks to be resolved.


Name Mr.Sunish Nair
Phone 0265-7161555
Email ID |
Address YOU Broadband India Limited.
A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahemedabad 380015


Name Mr.Ajay Champaneriya
Phone 0265-7161556
Email ID |
Address YOU Broadband India Limited.
2nd & 3rd Floor, Iqara Centre, Adajan - Hazira Road, Surat - 395009


Name Mr.Prahlad Giri
Phone 0265-7161557
Email ID |
Address YOU Broadband India Limited.
GF-01 & 02, Ground floor, K10 Grand, Opp.Vadodara Central, Sarabhai Campus, Genda Circle, Vadiwadi, Vadodara-390007, Gujarat


Name Mr.Jitendranath Tiwari
Phone 0265-7161558
Email ID |
Address YOU Broadband India Limited.
303 & 304, Prasam Complex,Near Dharam Cinema,KR Gandhi Marg, Rajkot -360001, Gujarat


Name Mr.Rajesh Naik
Phone 0265-7161559
Email ID |
Address YOU Broadband India Limited.
Plot No.54, Marol Co-op Industrial Area,In the lane of Shemaroo, Makwana,Off Andheri-Kurla Road, Andheri(E), Mumbai-400059

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