Appellate Authority
In case the problem is not resolved within the stipulated time as given by the call center or the customer is not satisfied with the resolution provided then he/she may escalate the complaint to the Appellate Authority(Grievance officer). Every appeal to the Appellate Authority(Grievance officer) shall be made in duplicate, in the appeal form. Every such appeal shall be filed within 3 months after the expiry of the time limit of 10 days.
Provided that the Appellate Authority(Grievance officer) may entertain any appeal after the expiry of the three months but before 1 year from the time limit specified if it is satisfied that there was sufficient cause for not filing it within that period.
All complaints will be resolved within 3 days of receipt. Billing complaints may take maximum take up to 4 weeks to be resolved.
Ahmedabad
Name
Mr.Sunish Nair
Phone
0265-7161555
Email ID
appellate@youbroadband.co.in | sunish.nair1@youbroadband.co.in
Address
YOU Broadband India Limited.
A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahemedabad 380015
A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahemedabad 380015
Surat,Vapi,Valsad,Navsari
Name
Mr.Pragnesh Patel
Phone
0265-7161556
Email ID
appellate@youbroadband.co.in | pragnesh.patel1@emp.youbroadband.co.in
Address
YOU Broadband India Limited.
2nd & 3rd Floor, Iqara Centre, Adajan - Hazira Road, Surat - 395009
2nd & 3rd Floor, Iqara Centre, Adajan - Hazira Road, Surat - 395009
Vadodara
Name
Mr.Prahlad Giri
Phone
0265-7161557
Email ID
appellate@youbroadband.co.in | prahlad.giri1@youbroadband.co.in
Address
YOU Broadband India Limited.
GF-01 & 02, Ground floor, K10 Grand, Opp.Vadodara Central, Sarabhai Campus, Genda Circle, Vadiwadi, Vadodara-390007, Gujarat
GF-01 & 02, Ground floor, K10 Grand, Opp.Vadodara Central, Sarabhai Campus, Genda Circle, Vadiwadi, Vadodara-390007, Gujarat
Rajkot
Name
Mr.Jitendranath Tiwari
Phone
0265-7161558
Email ID
appellate@youbroadband.co.in | jitendranath.tiwari4@emp.youbroadband.co.in
Address
YOU Broadband India Limited.
303 & 304, Prasam Complex,Near Dharam Cinema,KR Gandhi Marg, Rajkot -360001, Gujarat
303 & 304, Prasam Complex,Near Dharam Cinema,KR Gandhi Marg, Rajkot -360001, Gujarat
Mumbai,Thane,Powai
Name
Mr.Rajesh Naik
Phone
0265-7161559
Email ID
appellate@youbroadband.co.in | rajesh.naik1@youbroadband.co.in
Address
YOU Broadband India Limited.
Plot No.54, Marol Co-op Industrial Area,In the lane of Shemaroo, Makwana,Off Andheri-Kurla Road, Andheri(E), Mumbai-400059
Plot No.54, Marol Co-op Industrial Area,In the lane of Shemaroo, Makwana,Off Andheri-Kurla Road, Andheri(E), Mumbai-400059
Navi Mumbai and Kharghar
Name
Mr.Rajesh Naik
Phone
0265-7161560
Email ID
appellate@youbroadband.co.in | rajesh.naik1@youbroadband.co.in
Address
YOU Broadband India Limited.
Office No -30 & 31,Plot No.87,Apeejay Express, Sector 17, Sion-Panvel Highway Vashi, Navi Mumbai, Maharashtra 400708
Office No -30 & 31,Plot No.87,Apeejay Express, Sector 17, Sion-Panvel Highway Vashi, Navi Mumbai, Maharashtra 400708
Pune
Name
Mr.Shahaji Dupade
Phone
0265-7161561
Email ID
appellate@youbroadband.co.in | shahaji.dupade1@youbroadband.co.in
Address
YOU Broadband India Limited.
55/2 Worklab 3rd Floor, C/O Pichhola Hotel, Ganesh Khind Road near Bremen Chowk, Aundh, Pune, Maharashtra-411007
55/2 Worklab 3rd Floor, C/O Pichhola Hotel, Ganesh Khind Road near Bremen Chowk, Aundh, Pune, Maharashtra-411007
Nashik
Name
Mr.Amrut Ingle
Phone
0265-7161562
Email ID
appellate@youbroadband.co.in | amrut.ingle1@youbroadband.co.in
Address
YOU Broadband India Limited.
Shop No. 1 & 2, Ground Floor, Suryansh Apartment, Vise Chauk, Gangapur Road, Nashik, 422013, Maharashtra
Shop No. 1 & 2, Ground Floor, Suryansh Apartment, Vise Chauk, Gangapur Road, Nashik, 422013, Maharashtra
Nagpur
Name
Mr.Sunish Nair
Phone
0265-7161563
Email ID
appellate@youbroadband.co.in | sunish.nair1@youbroadband.co.in
Address
YOU Broadband India Limited.
C/O Metro Business Hub, 5th Floor, 519-522, Imperial Plaza, Opp. Anand Talkies, Somwar Bazar Road, Sitabuldi, Nagpur - 440012
C/O Metro Business Hub, 5th Floor, 519-522, Imperial Plaza, Opp. Anand Talkies, Somwar Bazar Road, Sitabuldi, Nagpur - 440012
Auranagabad
Name
Mr. Sunil Salunkhe
Phone
0265-7161564
Email ID
appellate@youbroadband.co.in | sunil.salunkhe@emp.youbroadband.co.in
Address
YOU Broadband India Limited.
Shop No 14/15, Sidharth Arcade, Station Road, Near railway station. Aurangabad 431001
Shop No 14/15, Sidharth Arcade, Station Road, Near railway station. Aurangabad 431001
Chennai
Name
Ms. Ruby Arul Selvi
Phone
0265-7161565
Email ID
appellate@youbroadband.co.in | ruby.arulselvi@youbroadband.co.in
Address
YOU Broadband India Limited.
C/O. Srishi Infrastructure Solutions Pvt. Ltd. Co-working space,No. 51/117, Nelson Towers,1st Wing, 3rdFloor, Nelson Manickam Road, Aminjikarai, Chennai-600029 TIMINGS:- 9:30 AM to 5:30 PM | Monday To Saturday excluding Holiday
C/O. Srishi Infrastructure Solutions Pvt. Ltd. Co-working space,No. 51/117, Nelson Towers,1st Wing, 3rdFloor, Nelson Manickam Road, Aminjikarai, Chennai-600029 TIMINGS:- 9:30 AM to 5:30 PM | Monday To Saturday excluding Holiday
Bangalore
Name
Ms.Ruby Arul Selvi
Phone
0265-7161566
Email ID
appellate@youbroadband.co.in | ruby.arulselvi@youbroadband.co.in
Address
YOU Broadband India Limited.
No.12, Opp Kodava Samaja, 1st Main Vasanthnagar, Bangalore - 560052
No.12, Opp Kodava Samaja, 1st Main Vasanthnagar, Bangalore - 560052
Hyderabad
Name
Mr. Sreeram Allu
Phone
0265-7161567
Email ID
appellate@youbroadband.co.in | sreeram.allu@youbroadband.co.in
Address
YOU Broadband India Limited.
H. No. 15-29-1000/HIG/199/1, 1st Floor, KPHB Colony, Phase-II near MRO Office Road No 5, Hyderabad - 500072, Telangana
H. No. 15-29-1000/HIG/199/1, 1st Floor, KPHB Colony, Phase-II near MRO Office Road No 5, Hyderabad - 500072, Telangana
Visakhapattnam
Name
Mr.Pravin Kumar
Phone
0265-7161568
Email ID
appellate@youbroadband.co.in | praveenkumar.nadipalli@emp.youbroadband.co.in
Address
YOU Broadband India Limited.
C/o My First office, D.No: 10-28-2/1/1, A - Square Business Center, Waltair Upland Main Road, Visakhapatnam, Andhra Pradesh - 530003
C/o My First office, D.No: 10-28-2/1/1, A - Square Business Center, Waltair Upland Main Road, Visakhapatnam, Andhra Pradesh - 530003
Vijaywada
Name
Mr.Pravin Kumar
Phone
0265-7161569
Email ID
appellate@youbroadband.co.in | praveenkumar.nadipalli@emp.youbroadband.co.in
Address
YOU Broadband India Limited.
D no: 23-9-14, Library Street, Opp. A.K.T.P.H School, Satyanarayana Puram, Vijayawada - 520011
D no: 23-9-14, Library Street, Opp. A.K.T.P.H School, Satyanarayana Puram, Vijayawada - 520011
Kakinada
Name
Mr.Pravin Kumar
Phone
0265-7161570
Email ID
appellate@youbroadband.co.in | praveenkumar.nadipalli@emp.youbroadband.co.in
Address
YOU Broadband India Limited.
D No. 12-2-28, Dantuvari Street, Suryarao Peta, Kakinada - 533001
D No. 12-2-28, Dantuvari Street, Suryarao Peta, Kakinada - 533001
