Job Details
Position - Retention Head
- Managing day to day operations on churn & collections
- Win backs
- Teams Productivity
- Online sales
- customer service
- Upsell & Cross sell for ARPU enhancement
- Planning and analysis
Qualification :
- Graduates with broadband experience
Experience:
- Minimum 5 years relevant work experience
- Team management, Good communication & analytical skills
- Well versed with computers and MS office
Location :
Ahmedabad / Surat
Apply Now
Contention ratio for the current quarter (Jul 19 - Sep 19)
2
Broadband
Usage Based
1:40
1:50
1:25 1:30
Unlimited
1:30
1:50
1:20 1:30
3
High BW services
As per the order and SLA
4
Leased lines
As per the order and SLA
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