Position - Customer Care Executive

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YOU Broadband is looking for Customer Care Executive who is looking for challenging and innovative environment to meet our business requirements

• Attending Broadband subscribers problems /Complaints Received by various sources like Social media, Email or Walkin at office & or various consumer forum and government portals.
  
• Resolving Product or service related complains and replying to customer over Fone calls ,Emails or by given communication platform with following internal guideline and policies
  
• Tagging of Escalations in CRMS.
  
• Should be ready for any ad-hoc duties if required
• Proficiency in English and Hindi language with verbal and written skill is required.
  

Required Skills :

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• Communication Skills

Qualification / Experience :

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• Graduate
• 1 - 3 Years Experience
  
  

Location :

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Vadodara

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Apply Now