Organize and monitor the Department's activities and ensure that all resources are utilized efficiently.
Participate in drawing up plans for the long- term development of ISP and IT infrastructure to ensure continuity of operational performance in a changing environment.
Monitor the effectiveness of the all the domains covered operating systems and procedures.
Effect the technical implementation of new products and services into the Network.
Operations environment to ensure that the Customer Service provided satisfies both the customer and Business expectations.
Provide the sales team with technical advice and support.
Develop and revise statements of work, which should include accurate time and cost estimates.
Analyse customer issues and initiating corrective action leading to inputs for Training module enhancement.
Field Visit to check the pulse of installation Quality and adherence to Working Guidelines.
Thorough hands on experience and managing GEPON, MEN and OFC network.
Research and introduce new technologies for all employees and management.
HSW Training - Technical (O&MTeam) & ensure site HSW compliance.
Qualification :
BE/B Tech/Diploma in Engineering (Electronics/Telecommunication/Elect/Mech)
Experience :
6 - 8 years of relevant experience in ISP Industry
Core Competencies :
Good leadership skills.
Planning, evaluation & on site decision making skills.
