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Job Details

Position - IT Executive

  • Application Support Specialist is responsible for providing technical support to YOUBB Employees
  • Talk / Response to staff through a series of actions, either email, chat , whatsapp , face-to-face or over the phone, to help operate systems , resolve issues , problem solving , surving data, request closure
  • Set up new users accounts and profiles and deal with password issues
  • Priorities and manage many open cases at one time
  • Rapidly establish a good working relationship with internal staff and other professionals
  • Ready to work in shifts, sometimes night shift as well ,Available on demand - unpredicted time to manage with un-planned downtime activities as well planned downtime activities
  • Effective Communication skill
  • There is often pressure to work as fast as possible to deal with problems and achieve immediate results in all situations
  • The ability to learn quickly, flexibility and adaptability
  • Responsible for tracking and resolving client queries within the required timeframe
  • Identify, document and address unique or recurring customer problems
  • Create any required supporting documents for the delivery of training for both internal and external stakeholders
  • Any other such responsibilities as may be determined by the Manager


Technical Knowledge

  • Database : Oracle PL / SQL, MySQL, SQL Server , Postgress
  • Scripting Language : Perl, PHP, Unix Shell scripts (ksh, csh, bash, sh and others) Python
  • Programming Language : C, C++, Java, JavaScript
  • Client side technologies like HTML, CSS, Javacript, Jquery
  • Web server technologies like Apache Tomcat
  • Proficient with Development Tools like eclipse, git, jenkins Filezilla, FTP , SFTP , Seagate Report , Visual Studio, HeidiSQL etc



  • The ability to think logically
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution i.e. problem solving skills
  • The ability to work well in a team , A strong task closure focus
  • A strong task closure focus
  • Ready to work in shifts


Qualification :

  • B.E., B.TECH, MCA


Experience :

  • Fresher or Minimum 1 Years

  • Must be okay to work in shifts

Location :


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