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Appellate Authority


In case the problem is not resolved within the stipulated time as given by the call center or the customer is not satisfied with the resolution provided then he/she may escalate the complaint to the Appellate Authority. Every appeal to the Appellate Authority shall be made in duplicate, in the appeal form. Every such appeal shall be filed within 3 months after the expiry of the time limit of 10 days.

Provided that the Appellate Authority may entertain any appeal after the expiry of the three months but before 1 year from the time limit specified if it is satisfied that there was sufficient cause for not filing it within that period.

All complaints will be resolved within 3 (Three) days of receipt. Billing complaints may take maximum take up to 4 weeks to be resolved.


Ahmedabad

Name Pinal Solanki
address YOU Broadband India Limited.
Sarthik Building 2nd Floor, Near Fun Republic, Ramdevnagar, Ahmedabad - 380015
phone 09824944460

Bangalore

Name Subramanaiam S
address YOU Broadband India Limited.
No. 333, 3rd Floor, Bldg Name: Nova Miller Thimmaiah Road, Bangalore - 560052
phone 09686861534

Chennai

Name Priyanka R
address YOU Broadband India Limited.
No. 2, Sharika Mansion, Lake Area 1st Street Nungambakkam, Chennai - 600034
phone 07299000196

Gurgaon

Name Prahlad Giri
address YOU Broadband India Limited.
FF001, MGF mega city Mall, MG road Gurgaon, Gurgaon - 122002
phone 8744003004

Hyderabad

Name Bhaskar Reddy
address YOU Broadband India Limited.
3rd Floor, Gowra Plaza, S.P. Rd., Begumpet, Secunderabad - 500003
phone 08886717273

Mumbai

Name Abhishek Pawar
address YOU Broadband India Limited.
Plot No. 54, Marol Co-op Industrial Area, Makwana, Off Andheri Kurla Road, In the lane of Shemaroo, Mumbai - 400059, Maharashtra.
phone 07506264694

Pune

Name Rupesh Shendge
address YOU Broadband India Limited.
107, Zenith Complex, Tanajiwadi Road, Opp. Krishi Bhavan, Shivajinagar, Pune - 411005
phone 07774038634

Surat

Name Quamrunnisa Malek
address YOU Broadband India Limited.
2nd & 3rd Floor, Iqara Centre, Adajan - Hazira Road, Surat - 395009, Gujarat
phone 09909968303

Thane

Name Abhishek Pawar
address YOU Broadband India Limited.
Mangolia CHS Ltd, 1st Floor Edenwoods, Pawar Nagar, Phase No. 2, SMT, Glady Alwaris Road, Off Pokhran Road - 2, Thane (West).
phone 07506264694

Vadodara

Name Jaypalsinh N Barot
address YOU Broadband India Limited.
401 - Pancham high street, Opp. Surya Kiran building, Old padra road, Nr. manisha chowkdi Vadodara - 390015, Gujarat.
phone 09099900756

Vishakapatnam

Name Santosh Chembolu
address YOU Broadband India Limited.
3rd Floor, Eshwar Madhav mansions 47-11-11, 1st Lane, Dwarakanagar, Visakhapatnam - 530 016
phone 08125178178

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